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Theft = Termination – Even in Dentistry

On a recent post I mentioned ‘hour padding’ – and received a number of emails from dentists around this issue. This has to be one of the most common examples of employer abuse in dentistry.  Few practices use time-clocks because…

Who’s Earning Money From Your Hygiene Department?

Dentists we interview are pretty divided on hygiene. It is either the engine that fuels their restorative chairs, or a self serving department in their office that ranges from a ‘break even’ exercise to a ‘prima donna’ group.
 
Some dental gurus…

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If They Don’t Accept Treatment – Who Do We Blame?

I dropped in to a colleague’s office recently because the doctor had requested some assistance on a challenging case.  His reception area had 2 people waiting, and the receptionist was intent on her screen with pursed lips and a scowl…

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