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Tour De Dentistry

As Lance Armstrong bombed on the Tour de France, he said the following:
“Sometimes you’re the hammer, sometimes the nail. Today I was the nail.”
In practice management – leadership, or the lack thereof, makes the difference between the dentist being…

For a Heavy Gal, You Don’t Sweat Much!

OK – before you hit your keyboard to tell me what a sexist remark this is – let me make a point.  This was the punchline in an old television show called the ‘Andy Griffith Show’ about inappropriate compliments. A little…

Articles tagged with: reception area

If They Don’t Accept Treatment – Who Do We Blame?

I dropped in to a colleague’s office recently because the doctor had requested some assistance on a challenging case.  His reception area had 2 people waiting, and the receptionist was intent on her screen with pursed lips and a scowl…

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